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Account and data deletion

You can request deletion of your Line account and associated personal data without reinstalling the app.

How to request deletion

  1. Select Request account deletion below.
  2. Send the email from an address you can access and include the registered mobile number and account name.
  3. We may request additional verification to protect the account before deletion.
  4. We will confirm receipt and notify you when processing is complete.
Request account deletion

What will be deleted

Profile information, login sessions, notification tokens, and personal data that is not legally required will be deleted, and the account will be disconnected from retained operational records.

What may be retained

Limited booking, payment, tax, safety, fraud-prevention, and dispute records may be retained for periods required by law and accounting obligations. Retained records are not used for marketing.

Last updated: 10 October 2026

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